- Master Card
- American Express
- Personal Check or Money Order
(Note: When paying by Personal Check or Money Order; please call or email us for instructions. Personal checks will take at least 5 business days to process and must be cleared before your order can be shipped)
Order by Fax:
If you have any concerns regarding orders or placing an order via the internet, please fax us at 562-801-9830.
RaidenTech.com offers international shipping to most of the countries worldwide (listed in the shipping calculator at “checkout”). Some items based on size will not be accepted for international shipment. We will cancel all non-shippable orders and notify the customer via e-mail. Please feel free to email us at sales@RaidenTech.com, Our sales representatives will help you complete the shopping process.
For fraud prevention purposes, RaidenTech.com reserves the right to verify orders through select verification processes. RaidenTech.com reserves the right to cancel your order and void the corresponding credit card charge if we are not satisfied with the authenticity of the order. Use of fraudulence credit cards will be prosecuted, and your info will be forwarded to the FBI for investigation.
Change / Cancel Order:
You may make changes or cancel your order only if it has not been processed for packaging and shipment. Once your order has been packed and shipped, we cannot make any changes.
To make changes to your order please contact our Customer Service Department at:
Price & Terms:
Price, specification, and terms are subject to change without notice. We are not responsible for typography or photography errors. Shipping charges are non-refundable and customer will be responsible for return shipping costs. We reserve the rights to refuse service to anyone.
You can expect your order to be processed within 1 to 2 business days (Monday - Friday, 12:00AM - 5:00PM PST), provided the items are in stock and there are no problems with the payment verification. We do not guarantee same day shipping. Orders will not be processed on weekends and holidays.
Backorders / Preorders
We will never purposely charge a customer for an item that we do not physically have in stock at the time of purchase. Your credit card will be charged only when your order is processed.
Orders containing combinations of pre-order items and in stock merchandise may be broken into separate shipments, yet are under the same order and transaction. Items on backorder will ship as soon as the merchandise becomes available. Shipping charges will apply to each of the shipments independently.
From time to time, RaidenTech.com will offer special promotional items with preorder/backorder. Due to limited availability, these promotions can only be offered while supplies last.
All items are shipped from our facilities once order processing and packaging is completed; this would take usually one to two business days.RaidenTech.com standard shipping methods are UPS and USPS. Expected delivery time is approximately 3 to 7 business days once order is processed, unless otherwise noted. *International shipments may take between 7 to 20 business days once the order is processed.
Provided the shipping method that you selected for shipping your order, we will send an e-mail registered to the order (provided the email address submitted with the order is accurate) with a UPS or USPS tracking number and delivery address information soon as your package has began the shipping process.
Shipping to a Third-Party Address:
If the alternate shipping address is on file with the bank that issued the credit card, the order processing will not be delayed. Please have the alternate shipping address on file in the notes or memo section of your credit card account. If the alternate shipping address is not on file with the bank that issued the credit card, order processing may be delayed due to additional verification information needed to ensure that the credit card is not being used in fraudulent conditions. We take this measure to protect our customers and ourselves from credit card fraud.
For fraud prevention purposes, RaidenTech.com reserves the right to verify orders through a variety of means which might include phone verification, requests for copies of front and back of credit card and driver’s license. RaidenTech.com reserves the right to cancel your order and void/credit the corresponding credit card charge if we are not satisfied as to the authenticity of the order. Use of fraudulence credit cards will be prosecuted, and your info will be forwarded to the FBI for investigation.
Military Discounts and APO shipping:
We do offer military discounts. If you send in your military ID with your order number (after placing the order), we will apply a military discount of 10%. We do allow for APO shipping, yet we do not allow for orders over $150 to be shipped to APO addresses. Due to insurance issues, the maximum amount allowed
on APO order is $150. We will cancel any orders that reach over the $150 limit and
will notify you via e-mail. Please feel free to contact our customer service line for any other questions.
We reserve the right to amend this policy without further notification(s).